Crisis Management with Jeff Hahn of TexHahn Media
Is your brand ready to handle a crisis? It’s a bridge that we never want to cross, but a crisis management plan is an extremely valuable tool that all brands should have. This week on Beyond the Shelf, we spoke with the Owner & Principal of TexHahn Media, Jeff Hahn. Jeff provided us with some valuable insights into what food & beverage companies should know about crisis management, including why it’s important to have an established crisis response team, who should be on that team, and what steps should be made when responding to a crisis. We also spoke to Jeff about his new book Breaking Bad News: 12 Essential Crisis Communication Tools, and discussed a few fascinating case studies.
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Beyond the Shelf dives into the food & beverage industry with guests from all corners of the business including founders/CEO’s, marketers, chefs, dietitians, researchers, and other influencers. Topics range from retail and production trends to expert tips on marketing to inspiring stories from growing companies, popular chefs, and much more! From ChefsBest – taste and quality experts in the food and beverage industry.